The operating system for companies
in Latin America
that are growing

Software · Cloud · Consulting · Artificial Intelligence.
One company. Everything you need to operate with certainty.
7 countries · 1,000+ clients · Mon–Sun support

SOLARIA Suite · Operational dashboard
ACTIVE SYSTEMS
🏨
SOLARIA PMS
Hotel · Online
🍽
SOLARIA Food
A&B · Active
SOLARIA X
Retail · Sync
📒
Financial
Closing: OK
👥
Payroll
Payroll ready
🤖
AI Bot
WhatsApp · ON
TODAY’S OPERATIONS SUMMARY
+100M
Transactions / year
99.9%
Uptime SLA
4.9★
Support
2001
Year founded
24 years of experience
1,000+
Companies operating
with PROCOM technology
8
Countries with
active presence in LATAM
4.3★
Google · Support
Lun–Dom · 7×24
Companies that trust PROCOM®
✈️Spirit Airlines
🛒Carestino
🥊Everlast
🦉Hooters
🏢GCG Group
✈️NewRest
🏗JLL
🚗Qualitas
🏆
Hospitality IT Solution of the Year2023 & 2024 · Acquisition International
🥇
Business Innovation Award 2023Regional recognition in Latin America
Google 4.9★ · 200+ verified reviewsSupport Monday to Sunday · Day and night
🌎
#1 B2B SaaS expanding in LATAMprocom.la · 7 countries · growing
🎯 Why PROCOM®

Reduce the operational risk of companies that grow

Growing companies face more complexity: more branches, more staff, more channels. PROCOM® exists so you can operate with certainty, not uncertainty.

💻
Business Software
SOLARIA Suite: specialized verticals, peripheral and generic modules. On-premise or cloud.
☁️
Cloud Infrastructure
Virtual servers, database PaaS, DNS, and managed hosting. Across the entire LATAM region.
🤝
Implementation Consulting
Certified consultants supporting every stage. From initial setup to continuous optimization.
🤖
AI Automation
Customer care, sales, and service bots already live in production. Smart integrations across platforms.
−50%
Accounting close time reduction
−50%
Less payroll time
−15%
Inventory loss reduction
iv>
PROCOM® Vision 2026
"Become the #1 B2B SaaS platform in Latin America."
By using artificial intelligence and leveraging its solutions to reduce the operational risk of companies across the region.
Discover PROCOM® →
🏭 Your industry, your solution

What industry
does your company operate in?

PROCOM® has a solution built for your specific line of business. Choose your industry and discover how we reduce your operational risk.

🏨
Hospitality
Hotels and Lodging Tourism
Hotels, resorts, boutique hotels, and chains. Reservations, front desk, housekeeping, and channel manager.
See solution →
🍽
Food & Beverage
Restaurants, Cafés, and Franchises
Restaurant chains, fast food, cafés, franchises, and corporate cafeterias.
See solution →
🏭
Institutional
Industryl Dining and Food Services
Corporate cafeterias, hospitals, universities, and institutional food services.
See solution →
🛒
Commerce
Retail, Stores, and Commercial Chains
Stores, distributors, chains, and retail businesses with multiple points of sale.
See solution →
🚗
Automotive
Workshops, Dealerships, and Spare Parts
Auto repair shops, vehicle dealerships, and automotive spare-parts businesses.
See solution →
🔒
Specialized Services
Service and Security Companies
Security companies, specialized technical services, and professional service firms.
See solution →
🌿
Active Tourism
Adventure Parks and Ecotourism
Adventure parks, canopy, rafting, ecotourism. Capacity control, wristbands, and commissions.
See solution →
🏗
Manufacturing
Production Companies
Bakeries, textile companies, breweries, and producers. Integrated production, costing, and inventory.
See solution →
🚚
SAO CRM · Logistics
Logistics and Distribution
Route, order, delivery, and fleet management. Specialized CRM for distributors and logistics operators.
See solution →
⚖️
SAO CRM · Legal
Law Firms
CRM for law firms: cases, files, clients, fees, and certified e-invoicing.
See solution →
🏷️
SOLARIA X · Assets
Asset Control Across Chains
Chains with multiple locations that need traceability of fixed assets, equipment, and tools by branch.
See solution →
🛃
SAO CRM · Customs
Customs Agencies
Specialized CRM for customs agencies: import/export case management, clients, and invoicing.
See solution →
⚠ The cost of operating without certainty

From operating by perception
a making decisions with real data

The real differences between companies that control their operation and those that improvise every day.

Without PROCOM®
📊
Decisions without real-time data
Manual reports delayed by 24–48 hours. Management makes decisions using yesterday’s information.
🔌
Completely disconnected systems
POS, inventory, payroll, and accounting kept separate. Double data entry and constant errors.
📋
Payroll in spreadsheets
Manual payroll prone to errors. A process that takes 2 days and drains the HR team.
🏨
Overbooking and reputation loss
OTAs without real-time synchronization create double bookings and negative reviews.
📉
Invisible costs and shrinkage
Without standardized costing, profit margin erodes month after month without explanation.
VS
With PROCOM®
Real-time operational dashboard
Financial and operational KPIs updated instantly. Accounting close in hours, not days.
🔗
One fully integrated platform
POS, inventory, payroll, and accounting in one system. Zero double entry, zero discrepancies.
Payroll processed in 40 minutes
Automated payroll with labor rules for each country. What used to take 2 days now takes 40 minutes.
🔄
Channel Manager — Guaranteed zero availability errors
Integrated SiteMinder. Availability and rates synchronized with all OTAs in real time.
📈
Full control of costs and shrinkage
Standardized recipes, automatic inventory deduction, and shrinkage alerts. Margin protected.
50M+
Electronic invoices processed
−50%
Accounting close time reduction
−50%
Less payroll time
−15%
Inventory loss reduction
s
★★★★★
4.9
200+ verified reviews
★ Real clients in production

Companies already
operating with certainty

Measured results from real clients who trust PROCOM® to run their business every day.

★★★★★
"At our restaurant, we have relied on Procom for our point-of-sale system for more than 15 years, and it is remarkable to see the company’s evolution in the projects it drives, always maintaining the customer service that defines it."
NB
NB Inversiones
Restaurant · 15+ year client · Google Local Guide
SOLARIA POS · Google ★★★★★
★★★★★
"We are pleased to have Procom as a business partner. Their services match the needs we face; they have the ability to listen and understand our requirements."
FR
Fantasy Rooms
Hotel · Active business partner
SOLARIA PMS · Google ★★★★★
★★★★★
"We have had a very rewarding and valuable experience using their hospitality and food & beverage systems. Highly recommended."
GP
Hotel y Restaurante GrandPas
Hotel & Restaurant · PMS + Food systems
SOLARIA PMS · Food · Google ★★★★★
★★★★★
"The best software choice for point of sale. The best part is that they are 100% local—you do not have to wait if you want custom development. Immediate and direct response."
EJ
Elvis J. Rojas
Local Guide · 138 reviews · 148 photos
SOLARIA X · Google ★★★★★ · Local Guide
★★★★★
"Working with PROCOM has been a fantastic experience. Fully recommended."
J
Juan Sanchez
Verified client · Google Maps
PROCOM® · Google ★★★★★
★★★★★
"Excellent service and support."
P
Pedro Villalobos
Verified client · 2 reviews
PROCOM® · Google ★★★★★
🎓 PROCOM® Consulting

We implement with you, not just for you

PROCOM® technology does not install itself. Our specialized consultants support every implementation from process analysis to continuous optimization, ensuring your team adopts the platform and achieves real results.

🔍
Process analysis
We map your current operation and identify the points of highest risk and inefficiency.
⚙️
Configuration and implementation
We configure SOLARIA Suite for your industry and specific operation, without generic templates.
👥
Team training
We train your operational and administrative staff to adopt the platform from day one.
📈
Continuous optimization
Post-implementation support to ensure the system grows with your company.
Talk to a consultant → 🚚 SAO CRM Logistics Distributoras · Routes · Flota ⚖️ SAO CRM Law Firms Casos · Case files · Honorarios 🏷️ SOLARIA X Asset Control Cadenas · Equipos · Trazabilidad 🛃 SAO CRM Customs Agencies Import · Export · Customs
Why consulting makes the difference
01
Your industry has its own rules
A hotel does not operate the same way as a restaurant or a distributor. Our consultants know your vertical.
02
Adoption defines ROI
An underused system does not reduce operational risk. Proper training maximizes every module.
03
24 years of field experience
1,000+ implementations in 7 countries. We know what works and what to avoid in each industry.
🖥 PROCOM® Hardware

Hardware designed for
the pace of your operation

Specialized hardware for point of sale, workforce control, and customer service. Available in Costa Rica, natively integrated with SOLARIA Suite systems.

PROCOM® SOLARIA Food terminal operated by barista in café — dual-screen touch POS in real restaurant
PROCOM® Hardware — natively integrated
The same hardware your competitors use,
with software that outperforms them
Quote hardware →
PROCOM® all-in-one POS full screen — device for restaurant and retail
POS All-in-One
High-resolution device with full HD touchscreen. Ideal for high-traffic restaurants.
PROCOM® single-screen POS terminal — lightweight device for checkout or counter
Single-Screen POS
Compact high-performance terminal for checkout or counter. Lightweight and easy to install.
PROCOM® self-service kiosk — vertical screen with integrated printer and NFC reader
Self-Service Kiosk
Vertical screen with integrated printer and NFC reader. For restaurants, retail, and services.
Complete PROCOM® restaurant set: dual POS, thermal printer and barcode scanner in real environment
Complete Restaurant Set
POS + order printer + scanner in one set. Ready to install in kitchen or bar.
PROCOM® dual retail counter set — two operators with PROCOM terminals facing customers in store
Multi-Station Set
Two synchronized terminals on the same counter. Ideal for retail, pharmacies, and services.
PROCOM® high-speed thermal printer for tickets, invoices and restaurant orders
Thermal Printer
High speed for tickets, invoices, and kitchen orders. Integrated with SOLARIA Food and Retail.
PROCOM® omnidirectional QR and barcode scanner for inventory and point-of-sale
QR / Barcode Scanner
Omnidirectional. Reads QR and barcodes on the fly. Compatible with all SOLARIA systems.
PROCOM® facial recognition reader for staff attendance control — integrated with SOLARIA TC
Facial Attendance Reader
Facial recognition for attendance records. Native integration with SOLARIA TC.
PROCOM® RFID wristband for access and consumption control in adventure parks, hotels and stores
RFID Wristbands
Access and consumption control. For adventure parks, hotels, and events. Integrated with SOLARIA.
PROCOM® waiter calling system — display wristbands for restaurant and healthcare staff
Waiter Calling Devices
Display wristbands for restaurant or healthcare staff. Reduces response times.
PROCOM® numbered beepers for end customers with charging base — paging system for restaurants
Customer Beepers
Numbered paging system for the end customer. Charging base included. PROCOM® branded.
PROCOM® USB RFID card reader for staff attendance and access control by card or chip
RFID / Card Reader
Access control by card or chip. Compatible with SOLARIA TC and control systems.
🛠
Installation and support included
All hardware includes on-site installation, configuration, and integration with your SOLARIA Suite system. Technical support Monday to Sunday, day and night, from Costa Rica.
Quote hardware →
💡 Impact Calculator

How much does it cost you to operate
without PROCOM®?

Adjust your operational parameters and discover the estimated impact of implementing SOLARIA Suite.

👥 Employees25
🏢 Branches2
💵 Monthly revenue (millions)₡15M
⏱ Manual admin hours / week20h
Request a custom analysis →
Estimated savings with PROCOM®
Hours recovered per month
72h
Automation of payroll, invoicing, and reporting.
Reduction of errors / month
₡196K
Estimated cost of reprocessing and corrections avoided.
Projected ROI · 12 months
₡2.4M
Benchmarks from PROCOM clients with a similar profile.
* Indicative estimate. Real results vary by industry and configuration.
⚖ Comparison

PROCOM® vs generic systems
y disconnected solutions

The difference between a system built for your industry and a generic ERP that requires years of customization.

Feature PROCOM® SOLARIA Suite
Specialized · 24 years
Generic ERP / Disconnected Systems
Native integration between all modules 100% integrated from day one Costly integrations required
Operational risk reduction Process control & real-time audit trail Partial Manual controls, high exposure
AI & automation built in AI bot, automation, predictive alerts Requires custom development
High-volume transactional capacity +100M transactions · 99.9% uptime SLA Not designed for high concurrency
Detailed inventory control Lot, serial, cost & location tracking Partial Basic stock only
Specialization in LATAM industries 12 specialized verticals Generic, no industry context
Certified LATAM e-invoicing Included, certified per country Partial Additional paid module
Local support 7 days · 24 hours Mon–Sun · 7×24 · 4.9★ Partial Limited business hours
Implementation time 2–6 weeks 3–18 months typically
Adapted to LATAM labor & tax law Social security, taxation, IFRS by country Partial Extensive manual configuration
🤖 Artificial Intelligence

Automation that works while you sleep

PROCOM® integrates AI to reduce manual work, speed up service, and connect platforms automatically. Available across the entire LATAM region.

🤖
Customer Service Bot ● IN PRODUCTION
PROCOM®’s central customer service system, live in production. It answers questions, manages requests, and escalates to human agents when needed.
🎯
Automated Sales Bot
Lead qualification, personalized information delivery, and automatic follow-up via WhatsApp and digital channels.
🔧
After-Sales Service Bot
Case opening, ticket follow-up, and issue resolution without human intervention for frequent cases.
🔗
Peripheral AI Integrations
Smart connectors between PROCOM systems and external platforms: WhatsApp API, OTAs, CRMs, ERPs, and more.
PROCOM® Bot — Real conversation
PROCOM® AI Bot · WhatsApp · In production
👤
Hello, I have a 30-room hotel. What system do you recommend?
Hi! 👋 For hospitality, SOLARIA PMS is your ideal solution. It includes reservations, front desk, SiteMinder channel manager, and an integrated restaurant module. Interested in a demo?
🤖
👤
Yes, and I also need to manage payroll for 25 employees.
Perfect. SOLARIA PMS + SOLARIA Payroll is the ideal combination. Do you prefer on-premise or cloud? I can connect you with a consultant now. 📅
🤖
💬 Talk to the Bot now →
🌎 Distributor Network

Join the network that distributes the future of business management

PROCOM® is looking for strategic partners across the region to bring SOLARIA Suite to more growing companies. If you have a commercial presence and a technology vision, this is your opportunity.

💰
Competitive margins
Commission structure on licenses and services with monthly recurrence.
🎓
Certified training
Technical and commercial certification program with exclusive materials.
🔧
Technical backing
Direct PROCOM® support for your clients during and after implementation.
🌎
Regional expansion
Opportunities across Central America and the Caribbean with protected territory.
Active regional presence
🇨🇷
Costa Rica
Headquarters
🇸🇻
El Salvador
Distributor
🇵🇦
Panamá
Active
🇳🇮
Nicaragua
Active
🇬🇹
Guatemala
Active
🇲🇽
México
Active
🇨🇴
Colombia
Expanding
🌎
Rest of LATAM
Soon
Level
🥉
Partner
To begin your business relationship with PROCOM® and access the SOLARIA Suite platform.
  • Access to the distributor portal
  • Basic training included
  • Digital sales material
  • Base commission per close
Contact →
Premium Level
🏆
Platinum Partner
For integrators and technology companies with implementation capacity and local support.
  • Everything in the Gold level
  • Certified implementation
  • Exclusive territory
  • Access to the product roadmap
  • Maximum commissions and residuals
Contact →
💰 Plans

A plan for every
stage of your business

Available under license and SaaS subscription models. Scale as your operation grows.

Essential
PROCOM Essential
For companies digitizing their operations for the first time. The essentials to start with structure.
  • 1 main vertical module
  • E-invoicing included
  • Support Lun–Dom
  • Updates included
  • Kickoff training
MOST CHOSEN
Complete Suite
PROCOM Suite
The complete solution to integrate the entire operation into a single platform with full control.
  • All modules in your vertical
  • Financial + Payroll integrated
  • Peripherals included
  • AI bot for customer service and sales
  • Integrated SAO CRM
  • 7×24 priority support
Enterprise
PROCOM Enterprise
For chains, groups, and multi-country operations requiring maximum flexibility and dedicated support.
  • Complete suite + customizations
  • Multi-country and multi-currency
  • Guaranteed SLA
  • Dedicated account manager
  • Consulting included
  • Shared product roadmap
▶ PODCAST & VIDEO

Learn from those who already transformed their operation

Product videos, success stories, and audio episodes about business management, operational risk, and technology for growing businesses.

Hotel demo VIDEO · 18 min
SOLARIA Hospitality · Product demo
SOLARIA Hospitality: From reservation to frictionless check-out
Restaurant demo VIDEO · 22 min
SOLARIA Food · Stand Alone & Franquicias
SOLARIA Food: Total control of your restaurant in real time
ERP demo VIDEO · 14 min
SOLARIA Financial · Accounting ERP
SOLARIA Financial: Accounting that writes itself
Podcast PROCOM Talks - Operational risk episode EP. 01 · PROCOM TALKS
0:00 / 35:00
PROCOM Talks · Episode 01 · Audio 35 min
Operational risk: the invisible cost of not having data
📖 Blog & Recursos

Insights for companies
that decide with data

Articles and audio episodes about operational management, business technology, and risk-free growth.

5 signs your company operates with invisible risk 🎧 AUDIO · 8 min
OPERATIONAL RISK
5 signs your company operates with invisible risk
When decisions are made by intuition and errors become normalized, the company already has a systemic problem.
Business operating system: why your company needs one 🎧 AUDIO · 6 min
BUSINESS GROWTH
Business operating system: why your company needs one
Just as a smartphone needs an operating system, a growing company needs an integrated platform.
Why profitable hotels use one system for everything ▶ VIDEO · 14 min
HOSPITALITY
Why profitable hotels use one system for everything
Supplier fragmentation in the hotel industry is the main source of inefficiency.
Real-time accounting: the end of traumatic month-end closing 🎧 AUDIO · 5 min
FINANZAS & CONTABILIDAD
Real-time accounting: the end of traumatic month-end closing
When every operational transaction is accounted for automatically, month-end closing stops being a crisis.
AI for Latin American companies: where to start in 2026 ▶ VIDEO · 9 min
ARTIFICIAL INTELLIGENCE
AI for Latin American companies: where to start in 2026
Artificial intelligence is no longer just for large corporations. Measurable results from the first month.
Digitization in adventure tourism: the case of parks 🎧 AUDIO · 7 min
TOURISM · ADVENTURE
Digitization in adventure tourism: the case of parks
Digital capacity limits, online reservations, electronic manifests. How parks are leading digital transformation.
📬 Let’s talk

Reduce your company’s operational risk today

Schedule a personalized demo and discover exactly how PROCOM® can reduce your company’s operational risk. No obligation, no fine print.

Request personalized demo
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